As a Chief Operating Officer, you will focus on optimizing service delivery and improving efficiencies across the operations, customer service and collections teams.
You lead the digital transformation and improvements of business processes and ensure the business operates with an optimal balance of quality, flexibility, control, and cost.
About the opportunity
We are presenting a new and exciting opportunity for a highly organised and solutions focused Chief Operating Officer to join the team in Melton Mowbray.
Wilmington plc is on a mission to revolutionise our customer service operations, and we are seeking a proven leader to drive this transformative change.
Customer Success and Operations Director - Hybrid
Location: Hybrid - Leicester or Birmingham based, with travel to our London office.
Why do we want you
What We Can Offer You: Competitive Salary, Annual Performance-Related Bonus, Share Scheme, Life Assurance, Additional Holiday Purchase and Access to Wellbeing Resources.
The company has an opportunity for an Operations Manager at Reflex Pack Plus which is based at Barwell.
The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic.
Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating out of multiple sites globally.
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