Forde Recruitment are currently recruiting an Operations assistant on behalf of our Global Automotive client in Manchester.
The operations team is a core part of the Auction business, made up of various functions Yard team, Inspections, VCP and Imaging.
Team members are responsible for ensuring all processes within their department run efficiently and support the smooth operation of the day-to-day function.
We've achieved a lot, but need outstanding people to help us do more.
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation?
We've already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed!
At OCS Group, we are recruiting an Operational Administrator, who will manage a high volume of transactions via various methods including telephony (inbound & outbound), order processing, email traffic and maintenance of files which will be audited for compliance purposes.
About The Role
You will be responsible for a portfolio of clients delivering exceptional customer service standards whilst taking full ownership of the end-to-end resolution of all query types meeting agreed SLA's & and KPI's where applicable, always delivering customer service excellence.
The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure.
This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results and optimise processes.
Summary: The main function of an administrative assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions.
A typical administrative assistant acts as information and communication managers for an office.
Job Responsibilities
Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
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