At OCS Group, we are recruiting an Operational Administrator, who will manage a high volume of transactions via various methods including telephony (inbound & outbound), order processing, email traffic and maintenance of files which will be audited for compliance purposes.
About The Role
You will be responsible for a portfolio of clients delivering exceptional customer service standards whilst taking full ownership of the end-to-end resolution of all query types meeting agreed SLA's & and KPI's where applicable, always delivering customer service excellence.
My client is a thriving Engineering business in the Stockport area, looking to hire an Operations Administrator to support their Service Engineering team.
This role will be offered as a temporary contract as the business is looking for cover during a notice period.
We've achieved a lot, but need outstanding people to help us do more.
Would you like to join a Managed Service Business that is growing, investing in its people and constantly pushing the boundaries of technology and innovation?
We've already grown our team by 37.5%, this year and launched two brand new products, developed an offering for a brand new sector, became a recognised tier 2 ISP, and built a class-leading cloud platform from scratch that outperforms the current best of breed!
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