You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team.
We need another 12 people with some administration or customer services (face to face or telephone) experience (office, retail or similar), for our clients busy project team.
Support for new Speciality client projects, being the a point of contact for the client and attending regular project calls/meetings as required.
General
The successful candidate will play an essential role in high profile client projects and will typically support the lead administration contact during the project delivery phase.
They will ideally have a strong broad understanding of the various delivery streams across a pensions administration service and a strong background in final salary pensions administration or buy-ins and buy-outs.
We are excited to be hiring a new Principal Programme Manager to join our fantastic Adults, Wellbeing and Health Partnerships (AWHP) Transformation team.
This role will be at the heart of a strategic transformation priority for the council, which will have a real impact on our residents and staff.
This role has a starting salary of £77,260 per annum based on a 36 hour working week.
As a Recoveries Agent, you will be dealing with post default agreements that are experiencing financial difficulty and you will work with our customers to find appropriate solutions for their circumstances.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
Develop and maintain mechanisms/schedules to ensure regular and timely policy review.
Lead/Support on the research, design, development and review of HR policies and procedures and embed them such that they are fit for purpose, legally compliant and enable the effective performance of staff across the organisation.
Lead/Support and be accountable for the review, creation and delivery of a policy development plan with key priorities agreed.