Posted by AUCTORO RECRUITMENT LIMITED • £65K/yr to £80K/yr
The Customer Operations Manager is pivotal in overseeing the operational aspects of customer service while ensuring alignment with broader Customer Service strategy.
We are working with an industry leading client on the lookout for a Customer Operations Manager to join their team in Warwickshire.
This role ensures effective service delivery that meets company standards and customer satisfaction goals, primarily by managing team leaders and supporting strategic initiatives across customer journey stages.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
General
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the workplace market.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
General
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the workplace market.
We have an exciting opportunity for a Projects Coordinator to join our National Supply Chain Projects team.
You will be working as part of a growing and developing supply chain team, looking for continuous improvement within your role to simplify processes and maximise efficiencies.
In conjunction with key stakeholders, you will be responsible for delivering a high quality and cost efficient inbound supply chain both through operational and project management.