Manage requests from initial order through to processing, liaising with customers and proactively dealing with complaints.
Channel your office-based transport operations experience, ability to engage with customers and calm-under-pressure personality into a fixed-term maternity-cover job (up to 12 months) as Transport Office Co-ordinator at Colnbrook, near Heathrow, one of our bigger depots.
Our busy transport offices are the nerve centres of our waste collection services and key to daily operations running smoothly.
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
A fantastic opportunity for a Safeguarding Support Officer within our client's Quality Assurance Service team has arisen.
As a Safeguarding Support Officer, you will arrange multi-agency Child Protection Conferences.
You are responsible for sending conference invitations, typing and distributing minutes on a laptop, and ensuring confidential information is stored/shared using Excel, Outlook, and Word.
As a Resident Involvement Officer, you will have a key role in supporting the delivery of our new resident involvement strategy.
You will be a key player in the team responsible for ensuring that there are a range of opportunities for residents to influence housing services design, policies and strategy that impacts them.
As a member of the Neighbourhood Housing team this post provides a generic housing management function which includes and is directly responsible for :-.