As a Resolution and Response Team Officer, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.
Your role will involve interacting with key stakeholders to ensure accurate and professional responses, as well as contributing to the smooth resolution of cases.
Are you a skilled problem-solver with a passion for delivering exceptional customer service?
Engage Services Ltd is part of the Marston Holdings Limited group of companies and works on behalf of many major household names from the utilities sector.
The Officer will be responsible for keeping accurate, up to date records of all actions taken.
My client is seeking an experienced Anti- Social Behaviour Officer to be able to successfully manage their own patch of estates in order to monitor and reduce ASB cases.