The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Become a customer experience expert and brand ambassador, providing the highest standard of customer service.
The Resident/Tenant Liaison Officer role reporting to the Contracts Manager, plays an integral part in ensuring customer issues are resolved in a timely manner.
A new role, driving our customer first value as contracts are delivered by our operational teams.
An exciting opportunity to join Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients.
This role is known within the organisation as a SCITT Centre Administrator
Actual Annual Salary for 35 hours £19,661 - £20,533 Benefits
Administrator / SCITT Centre Administration Assistant with excellent administrative, communication and organisational skills, basic marketing knowledge and good computer literacy with knowledge of Microsoft packages, especially Excel, Publisher and Google documents, is required to administer a busy teacher training programme for a joint partnership in Hedge End, Southampton.