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Administration Officer - England Central Birmingham, West Midlands We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function across Central England to a high-quality standard. What you will do: Co-ordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered. Create resource packs for colleagues delivering training courses and workshops. Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, and venues, for all events are in place when required. Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required. Collate evaluations and feedback from training and project work. Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate. Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times. Assist with managing the office diary, arranging and organising meetings/bookings as required. Manage stock and resources, ensuring that the required items are available. Administer petty cash as required in line with financial processes. Respond to orders and other requests for information from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records. Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning). To be successful in this role you will have: Demonstrable experience in an office administrator role or equivalent. A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms. Ability to work effectively with internal and external stakeholders. Ability to resolve issues and identify solutions, seeking support and guidance where required. Salary: £23,114 per annum (NALC Scale SCP 4) progressing by increments to £23,893 per annum (NALC Scale SCP 6) Benefits: You will receive 28 days' annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details. Hours: 36 hours per week Location: Birmingham (6, Embassy Dr, Birmingham B15 1TP) with some travel across Central England, and occasional travel across the UK. Contract: Permanent Closing date: 19th May 2024 Interview date: W/C 27th May 2024 We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible. PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments. So, if you'd like to join us as an Administration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Location: Birmingham, Part time(option to move to full time in the future) Basic Salary: £16,500 Per Annum(18 Hours Per Week) We are looking for an Income Recovery Officer for one of Birmingham's fastest growing Estate Agency firms. Applicant must have experience in Deby Recovery Job Responsibilities To control all outstanding rent arrears across our various portfolios To undertake all aspects of income and debt recovery casework in accordance with relevant procedures, ensuring that action is prompt and appropriate utilising all avenues of recovery To control the service charge funds from lease holders across out various developments To prepare sales invoices owed for sales that have exchanged contracts or completed sales and then finally any adhoc invoices the business may release to suppliers - landlords for example maintenance jobs or compliance.. To registering debits on MCOL To prepare issuing letter before actions. To working with enforcement companies Knowledge & Experience Have experience in chasing debit via phone, email, text and in person Strong communication skills, both verbal and written, with the ability to remain calm in difficult situations. Attention to detail and ability to work under pressure while managing competing demands Candidates welcome to apply must have: A minimum of 1 years' experience of working in rent arrears, recovery, or similar income collection environment Experience dealing with vulnerable customers and customers who have complex/ multiple needs Ability to work consistently, accurately and with attention to detail Experience working to deadlines prioritizing and organizing workload Full driving license Benefits: Competitive salary Additional paid annual leave for birthday Allowed to stay in one of the companies serviced accommodation apartments for two nights one per quarter Quarterly company events Hours of work are Monday to Friday
We are looking for a Data Protection Officer to lead the RSPB's data protection and fundraising compliance. Data Protection Officer Reference: APR20247338 Location: Flexible in England Salary: £38,389.00 - £41,212.00 Per Annum Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave This is a fixed-term role for 6 months, full-time for 37.5 hours per week. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. It is the RSPB's belief that respectful stewardship of personal data is essential in retaining the trust of our supporters. You will provide specialist advice on Data Protection (UK GDPR/Data Protection Act 2018) and Fundraising laws and regulations across the UK, EU and internationally. This includes advice on systems and process changes to ensure RSPB operates in a compliant way. The DPO will provide advice in respect of the development of RSPB internal processes, policies and associated functional strategies, programmes and projects. Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject Access Requests, Right to be Forgotten requests. Individuals must have a legal qualification (law degree or other qualification) and/or experience in a relevant legal field (practitioner/solicitor/barrister in England & Wales or Northern Ireland). Essential skills, knowledge and experience: Practitioner qualification in Data Protection. English law degree/qualification as solicitor or barrister in England and Wales. Experience of working in connection to data protection and fundraising regulatory requirements. Knowledge of Data Protection and fundraising. Able to communicate effectively and work as part of team. Good planning and organisational skills. Strong attention to detail. Proactive and flexible approach to working. IT literate, sound knowledge of MS Office and conversant with electronic communications including SharePoint. Ability to work to deadlines. Desirable skills, knowledge and experience: Able to review and interpret complex documents and assess relevance to RSPB. Able to independently research aspects of regulation and legislation. Closing date: 23:59, Fri, 17th May 2024 We are looking to conduct interviews for this position from week commencing 27 May 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. No agencies please.