Assist with daily administrative tasks including filing, data entry, and managing correspondence.
Answer phone calls and direct them to appropriate team members.
General
My client, an established company based in Wellingborough are looking for an enthusiastic and detail-oriented Office Administrator to join their dynamic team.
Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to join the team here providing business systems and application support to their end users and assisting in the continued rollout, support and troubleshooting of their IT Applications and Peripherals.
This will also involve supporting other sites throughout the company and may require occasional travel.
In this position, you will work as part of the Customer Service team and you will be responsible for receiving, logging and responding to all customer calls, dealing with enquiries, and issues.
About the role
Two exciting 30 hour positions have become available within our Customer Service team.
The wider team includes the Customer Service Team the single point of contact for all customer email and phone enquiries and the Facilities Team responsible for cost-effective delivery of capital projects and day to day maintenance across Distribution.
The Distribution Network and Customer team is responsible for shaping and building our future distribution network, ensuring we have the capacity and facilities to offer unbeatable service to our customers.
Support and ensure the improvement and development of the Wholesale based stock and sales systems, processes, and reports, ensuring they are working to maximum efficiency with good financial controls.
You will have the ability to assist in assembling the business-related expertise as the dynamic primary point of contact for internal and external stakeholders by using your expertise and experience of project management processes.
An exciting opportunity has arisen to join the worldwide leading supplier of locking systems and solutions used and recommended by Main Contractors, Architects, Specifiers and Architectural Ironmongers.