As a Business Support Administrator, you will be the first point of contact for enquiries from customers, both externally (hospitals) and internally (sales team).
Each administrator deals with the sales teams and the technical support team as well as our customers, looking after them and developing good working relationships with all of them, enabling smooth processing of all enquiries.
Accuracy under pressure, responsibility and adaptability are required for this demanding position.
Receive customer phone calls, log, prioritise, allocate and resolve Service Desk/Remote Managed Service alerts/calls by or support request from end users.
Working with the retail management team you will be responsible for supporting colleagues predominantly with hardware issues.
I am currently working with a luxury brand to recruit an experienced 1st/2nd Line Support Analyst on an initial 6-month contract.
Berry Recruitment are NOW hiring for a committed and experienced Temporary Customer Support Agent work for a business in Wallingford Oxfordshire, on a full time and permanent basis.
As the Customer Support Agent, you will support and maintain excellent customer relationships, with efficient and effective communication throughout the customer journey.
Key Responsibilities of the Customer Support Agent
All aspects of D2C Customer support, to include warranty claims, collections, return and refunds.
We're seeking a temporary Customer Service Administrator to help maintain smooth office operations during a busy period for a client, this is supporting their claims processing and administration teams, with new and existing customer files.
Experience required
Computer literate, administration and good customer service skills.
Our client, an established organisation based in Didcot, is seeking a Customer Service Coordinator/Administrator to join their dynamic team.
If you have excellent communication skills, thrive in a fast-paced environment, and enjoy helping others, this could be the perfect opportunity for you!
Are you a natural problem-solver with a passion for providing exceptional customer service?