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Document Production Supervisor Fully remote working Friday, Saturday, Sunday 9am - 6pm and Monday 9am -5pm £60,000 - £64,000. Large global law firm are currently recruiting for an experienced Legal Document Production Supervisor to join their in-house document production department on a full-time permanent basis working fully remotely. This new permanent role will be working the day shift on Friday, Saturday, Sunday 9am - 6pm and Monday 9am -5pm. Flexibility will be considered but has to include working Saturday and Sunday. This position is responsible for the supervision of the Document Production team and the smooth coordination of client work and other administrative tasks. The role involves encouraging and promoting teamwork across the Document Production group. Working with team members to identify problems and provide resources. Communicating and supporting firm wide policies and professional practices. In conjunction with the Director, successfully and appropriately identifying and resolving employee relations issues. Performing regular quality control checks on work. Providing excellent client service, including delivering quality work product, coordinating staffing schedules and adhering to tight deadlines. Ensuring the efficient and fair distribution of work assignments and projects. Promoting training to enhance technical and customer service skills. RESPONSIBILITIES Responsible for the quality and efficiency of the Document Production team and the work that they produce. Collaborating with the Coordinator to delegate work among members of the department. Monitor the accuracy and timeliness of job requests. Provide superior services to legal staff and business support by effectively responding to requests, inquiries and suggestions. Mediate client deadlines as needed to facilitate customer satisfaction. Utilise the department's workflow tool to ensure accuracy of team time entries and job request/tracking information. Work with the Director to generate and distribute quarterly department metrics summarized to include statistics on shift-related job requests, staff utilization, request trends and team updates. Collaborate with other Document Supervisor, Manager and Workflow Coordinators to ensure consistent communications, quality standards and specialists' skills across the department. Under the direction of the Director, provide appropriate shift coverage; maintain support teamwork schedules and organize coverage for scheduled and unscheduled absences; monitor and approve requests for overtime and other related expenses. Schedule regular individual staff meetings and updates. Conduct meetings and manager reflections; making recommendations for merit increases and performance bonuses; identifying development goals. Review shift turnovers and provide ongoing communications to promote a smooth workflow across teams. Stay current with standards for various court filings and requirements. In conjunction with the Director, identify efficiency improvements and work with Manager to execute plans to realize improvements. Communicate effectively and efficiently with attorneys/originators and Document coordinators to ensure support is acceptable and satisfactory. Manage large and complex document production projects, including documenting detailed instructions, expectations and context, and provides clear, direct communication of requirements and project goals. Ensures timely completion of all document processing work and provides final Quality Control check on all finished jobs. Pursue ongoing professional development via networking and industry groups to bring new ideas and workflow solutions to the DP department. As workload dictates, create and edit legal documents such as briefs, letters, charts, forms, graphics, and other written material. Becomes proficient in firm licensed software applications, including: MS Word, Excel, PowerPoint, Litera Compare, iManage, DocX tools, AbbyFine, Visio, Adobe Acrobat, Adobe Photoshop, InterAction, RightFax, WinZip, and other software related to the core functions of the Document Production department. In consultation with Director, and working with Human Resources, addresses and resolves employee relations issues and creates development plans, identifies and makes recommendations to manager concerning morale and other issues as they arise. SKILLS 10 years document production experience and/or 2 years as a Coordinator or Supervisor, preferably in a professional services industry with a leadership role on large-scaled, complex, advanced-level projects. Supervisory experience preferred. Legal Experience preferred. Superior proficiency in MS Office (Word, Excel, PowerPoint). Excellent verbal, written, organizational and interpersonal skills with a sharp attention to detail and the ability to handle multiple tasks simultaneously. Ability to work in a team environment; share information, goals, opportunities, successes and failures with the appropriate parties. Ability to anticipate problems and focus on solutions while incorporating different viewpoints. Must demonstrate the ability to maintain confidentiality of the firm's internal and personnel affairs. Provides updates/concerns to supervisors/managers, as appropriate. This is a new permanent Supervisor role offering an impressive perks, benefits and annual bonus package along with a generous starting salary of up to £64,000 per annum, the apply for this new remote role you will need to have a solid legal document production career history, a wealth of Supervisory or Management experience, and be happy with working weekends. Please submit your CV to Gemma Grima-Brown today to apply.
We're currently working on the behalf of an established company seeking an Office Administrator to help with a range of duties. You will be responsible for: Sorting and distributing incoming mail and emails Answering telephones, greeting clients and directing enquiries Updating databases, data entry and data cleansing Completing forms for compliance - recording documents Following up with clients to get necessary information and paperwork, checking paperwork and ensuring all is received General administrative duties / filing etc The company are looking for someone to work circa 20 hours per week and they are flexible regarding how these hours are spread e.g. 5 short days or 3 longer days etc. Previous experience in an office / administrative environment would be highly beneficial.
Office Coordinator/Administrator Shoreditch/Liverpool St Our client is looking for an Office Coordinator/ Administrator to work in their busy & successful office in Shoreditch. The company is a forward thinking and innovative property services company, their team is very close knit and is all about personality and unfaltering service. The ideal candidate will have had a role either working in an Estate Agency before or perhaps as a coordinator/ administrator in another highly customer focussed industry. You will be ALL about the service, the portfolio is small but retained well & they pride themselves on their client care & 5 service, if you are looking for more than "just a job" then get in touch today. Perks of the role? £23-28k PA 29 days holiday (plus 1 extra day for every year in service up to a maximum of 9 additional days) Will never work on bank holidays as the office closes as is Christmas (with no retained holiday) at the discretion of the Directors. DREAMY McDreamy team. All about the tech, they breathe innovation & are always striving for improvements. A multi award-winning business. What you'll be doing... Greet clients to the office and appoint them to the right team members. Ensuring window displays are always full and up to date. Answer any enquiries from customers and keep a good level of customer service. Assist the lettings team where necessary. Ensure all customer information is accurate on forms and databases. Liaise with vendors and suppliers to ensure that appropriate solutions for obtaining supplies and office equipment are made. Sort through mail to intended recipients within the office and decide for outgoing mail to be delivered to the courier. Provided support in handling travel arrangements for property managers and agents and managing meetings by taking and recording minutes. Hours: Monday-Friday, 10:00 - 18:30. Location: Liverpool St / Shoreditch To conclude: So in a nutshell, if you're looking for an Office Administrator role you should apply for this. If you're not a Office Administrator but you know someone that you think could be fab for the Office Administrator you should send this to the Office Administrator and they should apply for the Office Administrator role!