In this role, you will be at the forefront of our client's mission.
Key Responsibilities
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.