Tenancy and Support Services Team Leader (Temporary to Fixed Term Contract)
You will assist the Tenancy and Support Services Manager to provide operational leadership and guide the team to deliver an excellent, customer focused housing management and support service for residents.
We are seeking a Tenancy and Support Services Team Leader for our local client based in central Southend.
Dealing with order queries over the phone, via email and our customer relationship management system.
General
This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
We are looking to appoint an aspirational, energetic and driven professional, who is passionate about SEND and Inclusion to join a Ofsted rated "Good" Primary School in the Southend area from September 2024.
You will bring an innovative and creative approach to supporting and enhancing SEN provision and effectively managing and developing the progress and achievement of our SEND pupils, as well as supporting and being part of the Senior Leadership Team.
The successful applicant will have previous experience working as a SENDCo, although the relevant qualification is desirable but not essential.
Deliver excellent customer service in a professional manner.
General
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.
Or are you passionate about helping people return to independence
We are seeking a dedicated Project Worker to provide practical advice, information, and support to service users on a range of issues including tenancy sustainment, education, employment, life skills, and personal independence.
General
The role involves supporting service users to improve their mental health, manage physical health problems, or address substance misuse if required, and providing intensive housing management to residents in our supported accommodation.
Do you have experience supporting vulnerable people in a Housing Environment?