_______________________
______________________
____________________
___________________
_____________________
____________________
_____________________
____________________
__________________
______________________
Customer Relations Manager (Mandarin or Turkish speaking) - London - £45,000 plus travel allowance and bonus and excellent benefits My client is a global leader in the property / real estate market, they are seeking a Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service from point of exchange throughout the 2 year warranty period. They are seeking an passionate customer experience professional who is fluent in Mandarin, is excellent at building relationships externally and internally and possess outstanding problem solving skills. Duties include: To take an active role in driving sales progression, ensuring customers are ready for legal completion. Staying close to customers throughout their journey, educating them on the completion process. Arranging face to face meetings with agents, solicitors and mortgage brokers ensuring there is a consistent and clear message fed back to the business regarding the status. To assist the Customer Service Manager on occasion by arranging & completing Pre-Occupation and Handover appointments with customers. Keep an accurate log of all customer interactions. To have flexibility to work across multiple developments and be able to time manage workload accordingly. To assist the Customer Service Manager on occasion in helping inspect and resolve post completion defects reported by customers during the 2-year warranty period ensuring customers are kept updated during the repair process. Work collaboratively within the Customer Service team and other internal and external departments. Experience Required Fluent in Mandarin or Turkish and English Highly experienced in delivering exceptional customer service Excellent relationship development skills Highly organised and can work to deadlines Ability to coordinate several projects at any one time Experience in the construction or property market would be desirable but not essential
A temporary vacancy has arisen for a Data Entry Assistant for a company based in London. As a Data Entry Assistant, you will be Manually inputting data Transferring data from one system to a portal Accurately enter data and information into designated databases Ensuring the highest level of accuracy and efficiency Maintain the confidentiality of sensitive information, adhering to strict data protection policies and guidelines. Ideally you will need to have Strong attention to detail Strong numeracy and literacy skills Proven experience in data entry or a similar role, with a strong emphasis on accuracy and attention to detail. Proficiency in typing and data entry, with a high level of speed and accuracy. Familiarity Microsoft Office suite (Excel, Word, Outlook). Strong organisational skills and ability to multitask effectively in a fast-paced environment. Excellent communication skills, both written and verbal. An immediate start following a successful interview. On offer for this Data Entry Assistant role Office-based flexible working hours (Monday - Friday 37 hours per week) Weekly pay of £12.00p/h Free parking available on site HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration