To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Customer Service Advisor - Inbound Call Centre / Full training provided - Gloucester HQ - 8am to 5pm Mon-Fri (Not remote) - £25,000
Overview
Operating in a busy inbound call centre, you will play a pivotal role in driving productivity and ensuring the very highest levels of customer service.
This position calls for a dynamic individual who loves customer interaction, can work with multiple IT applications and enjoys the buzz of team collaboration.
A client based in Dartford is recruiting for a trainee Outbound Call Handler/Telesales to work in the foreign exchange world, this is an exciting role, to learn about foreign exchange and also be able to earn commission on top of a basic salary.
You must have a confident and clear telephone manner.