You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Main responsibilities will include making outbound telephone calls to target audiences in a professional and polite manner including cold calling and list cleansing, ensure targets are met and recorded, produce and maintain diaries, chasing for outstanding information from clients and maintain secure, efficient and accurate filing systems.
To maintain and update information on database(s) accurately and consistently.
You will be responsible for maximising sales opportunities by generating quality leads in accordance with company procedures and regulatory requirements ensuring that specified targets and results are met in terms of quantity and quality.
Working pattern: 2 varied shifts over 7 days including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview