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Job Description: Job Title Compliance, Surveillance Analyst Location Birmingham Corporate Title Associate You will be joining a team based in Birmingham which performs a variety of surveillance tasks with respect to the Bank's Europe, Middle East & African operations, which will include Trade Surveillance, Communications Surveillance and Information Barriers Surveillance across Corporate & Investment Banking. The role will also involve participating in Surveillance projects, including contributing to enhancement of existing surveillance scenarios, new products, financial exchanges and jurisdictions, as well as other enhancements to the effectiveness or efficiency of surveillance. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme 2 days' volunteering leave per year Your key responsibilities Acting as a conduit between London and Birmingham based teams whilst understanding high-complex processes, including making judgment calls which require strong interpretation skills Performing the review and investigation of surveillance alerts and escalations in a timely manner, taking any necessary action for Trading, Communications and Information Barriers Surveillance, ensuring consistent delivery & service levels are maintained Reviewing and opining on alerts; Trading, emails and other communications (i.e., voice) for potential breaches of laws, regulations and internal policies Developing methodologies to identify, monitor and test areas of compliance risk whilst building and fostering close relationships with stakeholders Working with Compliance Information Technology in the preparation and User Acceptance Testing of new models, amendments to existing to ensure effectiveness and coverage of alerts Your skills and experience Specific surveillance, trading or middle office experience covering a variety of financial products is beneficial Compliance/regulatory experience would be beneficial An ability to manage to deadlines and ensuring adherence to regulatory/audit requirements Excellent presentation skills, both oral and written The ability to explain complex concepts in simple and easy to understand way How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ inclusion. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
Night Concierge Northfield £25,948.99 per annum 42 hours per week - 4 days on and 4 days off, 8pm 8am Our well-established client are currently seeking a Night Concierge to join the business on a permanent basis. The successful candidate will be responsible for providing security cover at all times while also supporting residents and visitors with any customer service support, working closely with the housing management team where necessary. Our client are seeking a candidate with prior security/concierge experience, working with vulnerable individuals. In return, our client can offer a friendly working environment and opportunity to further develop knowledge and skills within this sector. Please note, candidates are required to hold COSHH and First Aid Qualifications. Key Duties: Responsible for providing security cover and at times low level of housing related support to adults / young people living in supported or general needs accommodation as assigned. During the night and day, you will ensure that the premises are secure, monitoring the CCTV, enforcing policies and procedure, maintaining accurate / timely incident logs, liaising with the Emergency Services. Dealing with enquiries, communicating messages, collecting rent and service charges, completing health and safety checks, cleaning communal areas when required to ensure the safety of the building and residents. You will assist in delivering a customer focused support and housing management service to our tenants within a safe and secure environment, communicating and interacting with tenants, resolving or signposting where appropriate. To ensure a customer friendly service is afforded to all tenants and visitors, providing. general advice and assistance where appropriate or arranging appointments. To provide access to all communal areas when required or within the specified times. To provide internal and external security patrols throughout the project in order that all residents and their visitors are safe and can observe a physical point of contact. Patrol the building and grounds at the times specified and respond to any noise, unwanted behaviour and / or defects. Duties include, but are not limited to: Dealing with and recording any anti-social behaviour including neighbour disputes, taking account of service users' vulnerability and, where necessary carry out risk assessments and implement any actions to minimise the risk. Undertaking, in emergencies, minor repairs or contacting the required resource to handle other emergency repairs. Where there is any danger of damage to the fabric of the building from third parties, contacting the relevant authorities. Responsible for ensuring that the security system (CCTV) in place is operated in accordance with procedures. Providing accurate detailed reports throughout the shift, recording all significant information within the handover document, to ensure day staff are informed of any relevant information / incidents, which may feed into the main support plan. Responding and recording any faults, repairs or defects as specified ensuring any faults / repairs are promptly reported to the Maintenance Team. Ensuring all residents and their visitors sign in and out of the building. Required Skills & Experience Prior experience in a security or concierge role is preferred. Prior experience working with vulnerable individuals is required. Excellent written / oral communication skills. Excellent recording and observation skills Confident and able to deal with difficult situations in a calm/resilient and competent manner. Able to make decisions in relation to rules and regulations without supervision. Able to evaluate appropriate responses to both internal and external communication. To be selfmotivated and able to work in a pressurised environment with minimal supervision. Able to work as a member of a team or alone Good interpersonal skills- to develop a relationship of trust with residents and encourage and motivate them. To be attentive to emotional clues, be a good listener, understanding the relationship between feelings and behaviour. To be able to prioritise and plan effectively. Sympathetic to the needs of ex-offenders and homeless persons and have a commitment to encouraging residents to become more independent. A working knowledge of the issues faced by disadvantaged / vulnerable people. To demonstrate experience of working with and supporting other staff to deliver a high-quality support service to residents and service users. COSHH training qualification & First aid at work qualifications. The Offering : 42 hours per week - The night concierge will work 4 days on and 4 days off, so some weeks they would be doing 3 days and some 4 based on that it works out to be 42 hours per week however each shift is 12 hours. 8pm start and 8am finish. £25,948.99 per annum Company benefits package. If you believe you are a perfect candidate for this role and wish to discuss the details in more depth, please get in touch today! Ashleigh Winfield
Safety & Security Engineer - Birmingham Our Life Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Salary: £35,000 - 38,000 Plus OTE Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving licence DBS clearance (for working in public sector environments) Holiday allowance 25 days as standard. Long service awards of additional holidays on anniversary years 5, 10, 15 & 20 Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Job ID: 40948
Purpose of the Role This role of full time security officer will be providing security, monitoring, and maintaining health & safety to the centre working within a team of security officers. External patrolling and liaising with the shop tenants and ensuring a presence to the public, also performing daily Health & safety checks in and around the centre and reporting to the facilities manager and soft services supervisor. Monitoring public space via CCTV in a control room SIA CCTV licence required, if not in possession of a valid CCTV licence then training will be given if the applicant is successful after a 6-month probationary period. Key Responsibilities Monitor CCTV External Patrols Health & Safety Checks Skills, Knowledge and Experience Excellent customer care skills Ability to work unsupervised and take responsibility. Experience in security-based roles. Valid Door supervisor or static security license Ability to remain calm under pressure. Working Hours - 48hours/week - 19:00 07:00 Monday Thursday Salary - £11.57 #LI-DNI Please see our Benefits Booklet for more information.