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Summary Working within the small but enthusiastic visitor experience team, you will assist in developing and delivering a programme of activities at Wallington during weekends and school holidays from May to September. Working closely with the Programming and Partnerships Manager and the Visitor Experience Officer you will design and bring to life a programme of activities that makes creative use of space and resources, inspiring visitors of all ages to enjoy the surroundings in different ways and encouraging them to stay and play. You'll help to create a timetable of fun, interactive, engaging and inclusive activities and will be responsible for the daily delivery of active outdoors components, including play, sports and games. You'll be passionate about working directly with visitors of all ages, especially a family audience, making everyone welcome and delivering exceptional service. This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Salary: £11.64 per hour Contract: Fixed until 07 September 2024 Interviews: 30th May What it's like to work here Wallington is set in the middle of Northumberland approximately twenty miles north-west of the city of Newcastle upon Tyne. The house, at the south end of an estate which extends to nearly 13,500 acres, is surrounded by parkland and arable farmland watered by northern tributaries of the river Wansbeck. From the house the land rises to the estate village of Cambo, and then on to poorer upland grazing, peaking at Hemmel Hill in Harwood Forest (330 metres, 1083 ft) towards the north of the estate. Shaftoe Crag is prominent in southern views from the estate; to the east Rothley Crag, topped by a folly castle, guards the road to Scotland; and to the north and west are the Simonside Hills and the Cheviots. In its glorious countryside setting Wallington survives, one of the great estates of the north, owned by a single family, loved and embellished by succeeding owners for nine generations. Click here for more information about this location What you'll be doing Working within the small but enthusiastic visitor experience team, you will assist in developing and delivering a programme of activities at Wallington during weekends and school holidays from May to September. Together with the Programming and Partnerships Manager and the Visitor Experience Officer you will design and bring to life a programme of activities that makes creative use of space and resources, inspiring visitors of all ages to enjoy the surroundings in different ways and encouraging them to stay and play. You'll create a timetable of fun, interactive, engaging and inclusive activities and will be responsible for the daily delivery of active outdoors components, including play, sports and games. Who we're looking for We'd love to hear from you, if you are: customer focused with an understanding of the importance of great service? well organised and adaptable? a team player, but can also work on own initiative? willing to learn new skills have a positive attitude ? understanding of different access requirements and how to assist people The package The National Trust has the motto For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour Contract/duration: May/June 2024 to 28th February 2025 Hours/working pattern: We have 3 opportunities available. 1 x 1,170 hours annually 2 x 780 hours annually Various shifts available, please talk to us at interview the hours you are able to do. The role is annualised, so it may be that we give you more hours at busier times and less when it's quieter, but your monthly pay will be regular. Your working days will always include one weekend day and Bank Holidays. Interviews: 23rd May What it's like to work here Reporting to the Welcome Manager, you'll be part of our friendly Welcome Team working at Fountains Abbey and Studley Royal Water Garden, near Ripon. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from welcoming visitors, to issuing batricars and raising vital funds, our team are the beating heart of Fountains Abbey and no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 ph Contract/duration: fixed term contract until 31st December 2024 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Weekend working will be required. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome and Service Assistants working at The Argory. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.