As the NOC Manager/Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, customer projects and driving continuous improvement initiatives to enhance operational efficiency and reliability.
We are recruiting for a NOC Manager for an IT Consultancy based in Guildford.
Core Responsibilities
To always maintain a high level of customer service and business integrity.
We are working with a well-established, privately-owned SME in the Communications, IaaS space with an outstanding reputation for retaining, and developing their staff and delivering innovative solutions to a wide range of customers.
Bristow Holland have an excellent Senior NOC Engineer position working for an exciting nationwide organisation based in Cardiff with 3 days a week working from home.
Responsibilities
Manage, operate, and develop the network environment for retail and business customers.
Act as an escalation point for employees and customer service operatives, as well as providing excellent customer service to retail and business service providers.
The Network Operations Centre Engineer will work in shift patterns to support the NOC environment in operation 24/7.
Network Operations Centre (NOC) Engineer Rochdale/ Shift Work £30,000 to £36,000 15% Shift Allowance.
We're partnered up with an award-winning internet services provider who is hiring for a Network Operations Centre Engineer to join their NOC team of 12 engineers.