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Service Desk Analyst Are you looking for a role with flexible hours? Are you looking for a role that can work around your lifestyle? If so... We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend. 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays) Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems. The position and key responsibilities: The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language. For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request. Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance. Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required. What's in it for you: Hybrid working with weekly visits to our Neath office. Hours: 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00are covered, operating from Monday to Sunday (including Bank Holidays) Salary: £25,500 pro rata Healthcare cash plan Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing 25 days holiday pro rata Cycle to work scheme Enhanced Maternity and Paternity Package NB this is subject to eligibility If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
If you are a recently qualified accountant who is wondering how to accelerate your career development, we have something that might interest you! We're looking for a new Finance Business Partner to work within our Assets and Development team, with responsibility for providing financial analysis and insight to help develop understanding of the financial performance of the department, challenge ingrained thinking and be a catalyst for change. You'll develop a deep business knowledge and combine this with your financial expertise to help steer the financial performance of the department and to identify and mitigate business and financial risks. You'll work with the senior managers and director to ensure that the resources required to deliver the business outcomes are accurately reflected in the budgets. You'll help the directorate make choices to ensure that business priorities are delivered within budgetary limits. You'll develop ad hoc reporting and analysis that identifies the root cause of issues and creates a call to action to resolve them. Don't worry if this looks interesting but also a bit daunting. Don't worry if you think your CV doesn't demonstrate you can do this already. If you are smart enough, you can lean on the support we have in house and our superb training partner to help you close the gap. This is a great role for anyone who sees themselves as an FD in the future so what are you waiting for? Key Benefits: We are committed to ensuring Tai Tarian is a great place to work. We are constantly reviewing the benefits that we offer to our workforce. As well as aiming to achieve a positive culture we offer a competitive pay and benefits package, some of which are listed below: 25 days annual leave (plus bank holidays and 2 additional office closure days at Christmas), rising to 28 days annual leave after 3 years' service, and 31 days annual leave after 5 years' service. A 24/7 Employee Assistance Programme (EAP) and an app-based service giving employees and their families access to remote GP's and enhanced health support. A paid day off to take your child to their first day at reception. Access to a company vehicle and paid mileage where applicable Company sick pay and Income Protection Insurance (conditions apply) Cycle 2 Work Scheme Employee discount schemes Generous stakeholder pension scheme (rising to 8% contributions) Learning and development opportunities Salary Sacrifice Car Lease Scheme Uniform As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you want to work in a vibrant environment that gives you the platform to make a difference to our contract holders and our communities and have the skills/experience we are looking for, please click apply today to send your CV we'd love to hear from you! Please see attached the Finance Business Partner role profile for the full job description and person specification. Closing Date: 12/05/2024 Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
Mechanical Shift Engineer Location: Port Talbot Job Type: Full-time, Continental Shift Pattern Salary: £38000-£46000 An exciting opportunity has arisen for a Mechanical Shift Engineer to join a successful manufacturing business in Port Talbot. The role is focused on planning and performing maintenance duties, responding to breakdowns, diagnosing faults, and maintaining detailed reports and records. With an increasing demand for their products, the company is expanding its Electrical and Mechanical teams to meet production needs while ensuring engineers maintain an excellent work-life balance. Day-to-day of the role: Plan and conduct scheduled maintenance on mechanical systems and machinery. Respond swiftly to breakdowns, accurately diagnosing and rectifying faults. Keep meticulous records of maintenance activities, breakdowns, and repairs. Collaborate with the Electrical team to ensure smooth production operations. Participate in continuous improvement projects to increase efficiency and reliability. Adhere to strict health and safety standards and company policies. Required Skills & Qualifications: Proven experience as a Mechanical Shift Engineer, ideally within a Fast Moving Consumer Goods (FMCG) environment. Familiarity with a continental shift pattern and happy to work accordingly. Strong problem-solving skills and proficiency in fault diagnosis. Excellent communication skills and the ability to work well within a team. A proactive approach to maintenance and a commitment to quality. Benefits: Competitive salary package. Continental shift pattern to promote a healthy work-life balance. Opportunities for ongoing professional development and training. Joining a growing and successful manufacturing company. A collaborative and supportive team environment.
Electrical Shift Engineer Location: Port Talbot Job Type: Full-time, Continental Shift Pattern Salary: £38000-£46000 We are offering an excellent opportunity for an Electrical Shift Engineer to join a thriving manufacturing business experiencing increased demand for their products. The role involves planning and executing maintenance duties, responding to breakdowns, diagnosing faults, and maintaining accurate records of all tasks performed. The expansion of the Electrical and Mechanical teams aims to meet production needs while maintaining an optimal work-life balance for our engineers. Day-to-day of the role: Plan and perform routine maintenance on electrical systems and machinery. Respond promptly to equipment breakdowns and diagnose faults efficiently. Keep detailed reports and records of maintenance tasks and breakdown interventions. Work collaboratively with the Mechanical team to ensure seamless production operations. Contribute to continuous improvement initiatives to enhance production efficiency and reliability. Ensure compliance with health and safety regulations and company policies. Required Skills & Qualifications: Proven experience as an Electrical Shift Engineer, preferably within a manufacturing environment. Strong PLC skills, with Siemens systems knowledge being highly desirable. Ability to work effectively in a team and communicate technical issues clearly. Experience working with a continental shift pattern. A proactive approach to problem-solving and fault diagnosis. Commitment to maintaining high safety standards and quality of work. Benefits: Competitive salary reflecting the importance of the role. Continental shift pattern to support work-life balance. Opportunities for professional development and skills enhancement. Being part of a growing and successful manufacturing company. Supportive team environment focused on collaboration and excellence.