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IT Network Engineer Agency Reference Number: J81501 Location: On site - Kent Hours: Monday Friday, 37.5 hours per week Duration: 3 months Rate: £19.67 umbrella per hour Job Responsibilities: Support the Network Infrastructure Manager in the delivery of IT network services strategy to the published service level agreement Investigate technically complex IT issues (incidents) raised to the service desk and escalated by the second/third line support resources Provide an efficient and technically proficient network service Maintain all network infrastructure with the appropriate firmware and driver versions as per vendor recommendations Communicate regularly through meetings with teams and individuals and provide opportunity for two-way feedback Support the implementation of the Trust's data security policy and ensure it is communicated to all users Represent IT on project teams, as determined by management Adhere to change management policies and actively partake in the request for change process Investigate, resolve and document root causes of IT problems including severity level 1 incidents (system / departmental outages) and performance issues The ideal candidate will have: Proven experience or qualification in IT Networks - minimum of 2 years in technical environment 1 years demonstrable experience in an enterprise LAN/Wan environment NHS/healthcare experience Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.