WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's.
Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount.
WhiteSpider believes its success is down to its team, and as such skillsets are paramount.
Role : Industrial Print Service Engineer- High speed Inkjet / CIJ
Position Summary
This role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion.
The Field Service Technician is responsible for maintaining optimal performance and uptime of assigned equipment in a professional and customer centric approach.
SOC Analysts have responsibility for leading incident response efforts, monitoring security events, analysing logs and data for threats, providing proactive threat intelligence, managing security tools, preparing comprehensive incident reports, conducting security assessments, coordinating incident handling, promoting security awareness, and driving continuous improvement within the SOC.
The role is crucial in protecting the organisation and enhancing security operations to mitigate risks effectively.
As a TAM at Nasstar, you will play a pivotal role in partnering with our valued customers, leveraging your technical expertise to drive continual service improvement and maximise customer satisfaction.
As one of the UK's fastest growing MSPs, we're on the lookout for Technical Account Managers with knowledge of Azure and the Microsoft eco-system.
Due to growth, we are looking to build a new team of Technical Account Managers!