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Incident Manager/ Cisco Incident Manager 6 Month Contract role Rate- £20- £22 per hour Remote Working One of the leading Multinational companies in the UK is seeking an 'Incident Manager ' to join their team on a 6 Month Contract. As an Incident Manager you will be collaborating with customers to plan, configure, and diagnose issues with Cisco products and services,also assisting customers with integrating tools,systems and ensuring service quality. Responsibilities- Help design, set up, and improve technology solutions for customer projects. troubleshoot complex network issues for large accounts worldwide. Help customers transition to new technologies by influencing solution designs and services. Ensure technical work aligns with customer business goals. Assists customers with integration and implementation of tools, systems and service assurance. Requirements- 3 years of experience in a similar role Technical expertise in Cisco products. Ability to debug complex network problems and drive large account network problem resolution. ITIL Qualified This is an urgent vacancy. If you are interested then please apply directly to the ad or send your CV to khushboo. pandey @ randstad.co.uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.