As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
We are looking for a software engineer with a strong analytical approach to join the team and help ensure the best performance and quality with most recent Arm ML software and IP.
The successful engineer will be highly flexible, quick to learn and be motivated by the opportunity to understand and improve the performance of future Machine Learning solutions using Arm technology.Are you our next team member?
Job Overview
As a member of the ML System Analysis team you will explore, analyse, and influence the direction of Machine Learning performance on Arm IP and systems.You will use datacentre IP hosted in the cloud to understand new use-cases and significant workloads to ensure Arm IP and systems deliver excellent ML performance and quality.We collaborate closely with other specialists across Arm, including software, IP, and Systems teams to understand, explore and challenge the limits of performance capabilities.
Are you looking to benefit from a new career in Data Analysis?
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst
We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.
We are excited to be able to offer an Infrastructure Engineer role working for an industry-leading software company in Cambridge, UK.
You will be joining a company who are going through an exciting growth phase, and where there is growth, there is an abundance of career opportunities.
This fantastic position welcomes applications from both fresh Graduates or those with commercial IT experience.
We are looking for a software engineer with a strong analytical approach to join our team and help ensure the best performance and quality with most recent Arm ML software and IP.
Are you our next team member?
The successful engineer will be highly flexible, quick to learn and be motivated by the opportunity to understand and improve the performance of future Machine Learning and Generative AI solutions using Arm technology.
Their use as profiling applications for platforms ranges from mobile phones, to cars, to cloud servers.We are currently expanding our focus on the cloud computing and network infrastructure use cases, and are looking for a systems architect to join our team to take ownership of the architecture CPU side of our tooling alongside our technical lead.Working collaboratively with our technical lead to guide the roadmap for our CPU toolset
You will be joining our Performance Tools team, who design and develop the tools used for software profiling and CPU performance analysis.
Responsibilities
Communicating with our business areas and stakeholders to derive requirements for our usersWorking with wider Arm teams to drive design of performance analysis methodologiesWorking with your counterpart to plan the roadmap based on user needs and priorities, along with managing and prioritizing the product backlogCommunicating with your technical lead and their team to guide them in their planning process and their workCoaching and mentoring of team members to develop their technical skills and knowledgeWorking in an Agile cadence and driving continuous improvement.