_______________________
_____________________
_________________________
______________________
______________________
____________________
__________________
____________________
_____________________
____________________
Household Scheme Account Handler Location: Sheffield Package: £Negotiable Providing administration support to our front-line team Producing renewal invitations by calculating the premium and attaching any necessary endorsements, make appropriate amendments to statement of facts in accordance with the individual risk Ensuring documentation and systems are accurate Produce renewal notification email and attach appropriate documents Chase outstanding renewal instructions Deal with incoming enquiries/emails/post including processing payments, issuing receipts and other documents Raise invoices in line with Company accounting procedures and manage account payment Chase outstanding payments Complete the administration of client's insurance requirements on a daily basis Working in a compliant and timely manner on all cases Experience/attributes preferred: Preferably a minimum of 1 years Personal Lines Insurance experience You'll have a solid background in Word, Excel and other Microsoft Office applications Broking platform experience (Acturis in an ideal world) depending on your experience You'll be able to communicate clearly and effectively with clients at all levels Comfortable in dealing with customer enquiries via phone, letter and email Flexibility, understanding and assisting colleagues when the workload of others is greater than your own, or when your specific knowledge is required Given the nature of this role we do require candidates to carry out duties within the strictest of confidence