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Team Member Applegreen, Welcome Break, Templepatrick BT36 4RN Immediate start and flexible full time position available Pay up to £11.60ph Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, and Greggs. A Team Member would ideally: Have a positive approach to customer service and a can-do attitude Be willing to work as part of a world class team Be ready to learn as all brand training will be provided A Team Member gets: Up to £11.60ph £1 meals and free coffee, tea and fizzy drinks during your shifts Flexible working patterns to fit your lifestyle including seasonal hours Immediate start in customer service roles and overtime available Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix to name a few) My Welcome Break discounts - savings at hundreds of retailers Bonus & Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Free onsite parking Uniform provided - of course! Ready to become a World Class Team Member? Apply through our careers page now. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
Receptionist/Administrator My client based in Lisburn, is currently seeking a temporary Receptionist/Administrator. This is a Full-Time, temporary position. Start Date: Immediately End Date: Friday 31st May 2024 Working hours: 9am-5pm Hourly rate: £11.91 Job Role: As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service. Essential Criteria: Previous experience within a similar role and ability to work with office equipment IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels Ability to work on your own initiative as well as part of a team Ability to manage and prioritise a busy workload adhering to tight deadlines Main Duties and Responsibilities: To meet and greet visitors to the reception area Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in Ensure all visitors are collected from Reception in a timely manner To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service Copy and scan documentation as required Answer, screen, and redirect telephone enquiries Provision of administrative support Sort out incoming post and delivery to relevant teams Collect and prepare outgoing post to be with the courier by deadline
Closing date: 14-05-2024 Customer Team Leader Location: 150 Kings Road, Belfast, BT5 7EJ Pay: £13.32 per hour Contract: 16 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.