My client are offering a Homeless Prevention Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures.
Are you an experienced in homeless prevention who can give constructive housing advice and provide a service which fulfils the needs of the clients?
If you are an enthusiastic, focussed individual then this role would be great for you.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
Other duties include: Negotiation with and influencing others/stakeholders in a way that achieves the best outcomes/decisions.
Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it.
As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively.
The role is responsible for communicating with a wide range of Housing teams to help ensure that complaints are properly investigated and used to help improve services to customers.
Shefford - Hybrid; Job Role
Take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
Based at The Lodge reserve, Sandy (but also covering Fowlmere reserve) you'll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future.
This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.
3 full time vacancies are available with various hours and various contract lengths.