My client are offering a Homeless Prevention Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures.
Are you an experienced in homeless prevention who can give constructive housing advice and provide a service which fulfils the needs of the clients?
If you are an enthusiastic, focussed individual then this role would be great for you.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
Other duties include: Negotiation with and influencing others/stakeholders in a way that achieves the best outcomes/decisions.
Based at The Lodge reserve, Sandy (but also covering Fowlmere reserve) you'll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future.