Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
This role is hybrid-working and has flexible hours.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
We are seeking an experienced administrator with a variety of strong administration skills to join our Practice Coordinators Team.
Tasks will include coordinating meetings, minute taking, preparing documentation, reviewing and updating database and document management systems, tracking referrals, internal and external communication, navigating multiple complex systems, preparing correspondence and Inboxes Management.
Your role will be essential in ensuring an efficient and quality-focussed work approach is applied to supporting our Specialist Services with a wide range of administrative centred tasks.