As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.
As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.
You'll assist with daily living, providing support and companionship and sharing great moments and memories too.
It's a chance to bring your dedication and compassion to a fulfilling environment.
Benefits: 25 Days Holiday BH, Overtime Available, Company Van, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service.