Due to unprecedented growth and future expansion, our client are now seeking to expanding their Technical R&D Consulting business in the Midlands.
You will be organising in person meetings with Clients, typically meeting the main decision makers within the business (Owner, Managing Director, Financial Director, Technical/Operations Director), to talk through the entire R&D tax credit scheme, how it operates and then proceed to extract the technical information regarding the innovations and research and development work performed by the Company during the recent periods, to identify whether their quality for R&D Tax Credits.
Operating from their HQ in the Midlands, they are seeking experienced R&D Tax Experts, who are looking to manage the entire Client journey from start to finish, with the full support of an in-house Technical Writing Team.
The hourly rate for this role is £12.36 and up to £13.53 across selected locations within London and will involve travelling to stores around the region up to 60 minutes.
A full driving licence and access to a car will be necessary in this role due to the travelling.
Our client is currently seeking a motivated and experienced Customer Technical Support professional to join our Technical Services team.
General
This position will primarily focus on providing technical support to customers and agents across Europe and South Africa, ensuring the efficient operation of products and promoting customer satisfaction.
Key Performance Indicators
Successful management of all customer performance issues.
R13 Recruitment are working alongside a well-established international wholesaler in their search for a highly organised and pro-active Customer Service Representative, who is fluent in a European language.
This is a full time, permanent role working flexibly, and is offering a competitive salary depending on experience.
Working within their highly experienced bi-lingual customer service team, your core duties will be to assist in the day-to-day running of client accounts, ensuring all queries are handled in an efficient and professional manner.