The Mortgage Collections Officer will be responsible for handling all arrears accounts, maintaining regular contact with customers and providing support where possible.
FTC 12 Months; Mansfield / Hybrid
They will also review concession and contract variation requests, carry out the unpaid Direct debit process on a monthly basis, produce quarterly arrears statements and 2 month arrears letters in line with regulatory requirements, and handle complaints as they arise in line with company policy and procedures.
BDM Recruitment is seeking a highly motivated and experienced Mortgage Advisor or Mortgage Broker to join our prestigious, market-leading estate agents in the heart of Nottingham city centre!
Launch Your Rewarding Mortgage Career in Nottingham!
Do you thrive in a fast-paced environment, helping people achieve their homeownership dreams in Nottingham?
To provide excellent customer service in mortgage administration and manage accounts in arrears by supporting customers and finding suitable solutions.
Main Duties
Primary Responsibilities:.
General
Manage all accounts with overdue payments, maintain regular communication, and offer support.
Posted by Made Employment Ltd • £35K/yr to £41K/yr
Our client have a solid staff of 70 head office staff and 120 debt resolution officers out in the field.
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions exclusively to the utilities sector.
They work with leading utility companies who utilise their expertise, technology and a talented team to delivery exceptional outcomes.