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TMP The Mortgage People We're a Shared Ownership mortgage broker that likes to do things a little bit differently. We're a friendly, professional and amazingly helpful bunch, and we like to think that we've got a company culture that blows the socks off the rest. The role: What we're looking for is a Mortgage Administrator / Client Account Manager. This is a busy, demanding and varied role with serious potential for progression in the future. It's a fast-moving sales environment but you'll have all the support you need to find your feet and make a real difference as you work alongside our Mortgage and Protection Consultant team. It's worth knowing that this is a remote working position. What you'll be doing: Keeping in touch with our existing clients so they know we're on their side Dealing quickly and efficiently with enquiries that come in over the phone and by email Processing mortgage and protection applications and following them up to avoid delays Making sure we do everything we can for our clients - even after their mortgage is agreed Looking after our customer database General office admin as necessary Requirements We're looking for: Someone who is ambitious, enthusiastic and loves to work as part of a team Great communication skills (both written and verbal) and the ability to speak confidently on the telephone Computer literacy - full training will be given on any specialist software A self-starter who is well organised and able to prioritise their own workload Good numeracy and literacy skills as accuracy is really important to us If you've done something similar before, we'd love to hear from you, but experience is definitely not essential Because you'll be working from home the majority of the time, you'll need a reliable, fast broadband connection. In return you'll receive a competitive salary and benefits package. Benefits Company Pension Scheme Available Discretionary Quarterly and Annual Bonus once probation passed