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IMSM are seeking a Key Account Executive for their North America region. About the job Are you an experienced account manager or have experience in customer success/support looking for the next step in your career? IMSM are seeking a Key Account Executive to manage key account relationships, ensuring customer success and engagement. What you'll be doing You will support the customer onboarding process by setting up new partners, you will lead change projects to improve efficiency and quality of service across the sales cycle. You will also be responsible for maintaining internal processes and documentation across the customer journey. About you: You will have experience working in account management or customer success / support. You will have a track record of supporting customers and experience of strong problem-solving skills and finding innovative solutions. You will be confident with technology and have experience maintaining and optimising a CRM system (we currently use HubSpot and have our own bespoke system IMSMLoop). You will have excellent written and spoken English and will have excellent presentation skills and ability to tailor communication style based on context and audience. Where & how you'll be working The role will be largely based in Malmesbury working on a hybrid working model. You will be working 35 hours per week, 11:00am-7:00pm Monday Thursday and 9:00-5:00pm Friday. What's in it for you As part of the full package you will receive; gym membership, birthday vouchers, health care, support and opportunities for learning and professional development and holiday allowance increasing with service as part of your benefits. Up for the challenge? Please download the applicant pack to review the full job description and person specification. Please use the apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. Applications will be reviewed on a rolling basis, therefore the role may closer earlier if the successful applicant is appointed, please do not hesitate in applying or getting in touch. We value diversity and welcome applicants with varying backgrounds and experiences. Even if you don't meet all the requirements, you could still be a great fit. Apply now if you believe you can excel in this position. Location: Malmesbury/Swindon - Hybrid Contract: Permanent, Full time Location: Malmesbury/Swindon (hybrid) Salary: £22,000 - £28,000 (depending on experience) Closing date: 23rd May at 12pm REF-213 865
Title: Trainee Press Setter Location: Swindon Working hours: Monday to Thursday 7.00am - 4pm and Friday 7.00am to 12.15pm Package: Salary: £25-30k dependent on experience At Torin-Sifan, part of Volution Group plc, our purpose is to provide healthy indoor air, sustainably. We are a leading and trusted manufacturer of energy-efficient air movement products and specialize in the design and manufacture of AC and EC motors. Role profile: We are hiring for a Trainee Press Setter to join our growing team. As a Trainee Press Setter you will be a member of the Press Shop Team, learning to efficiently set and run a variety of presses. There will also be the opportunity to become a skilled CAD reader. As part of the Press Shop team, you will set various presses to meet the Production demands generated by the RMP system. You will also be responsible in assisting in the day to day running of the presses and the operators. As the Trainee Press Setter, your key responsibilities will include: Learning how to set a range of presses Learning and carrying out our quality procedures as set within the industry Contribute towards the achieving of daily production targets Working closely with team leader and other supervision in training and maintaining continuous improvements to help the section grow as a team. Maintain high standard of housekeeping making sure all scrap is removed in the correct bin for recycling. Ensure information required for tool maintenance and repairs are updated and accurate. Support the Press Shop with the move to the company goal of lean manufacturing. To be successful in this role you will have: Can do attitude when it comes to carrying out a very manual, labor-intensive role Mechanically minded looking for a transition into a different industry/company Willingness to learn about and how to read engineering drawings Have an interest in engineering and manufacturing. Focus on good practice and procedure as well as an interest in improvement and training of processes. Good communication skills (most important) What we can offer you: Competitive Salary Company Pension Annual leave - 25 days plus 8 bank holidays Ongoing training & development Onsite parking / good transport links Opportunity to learn new skills Opportunity to attend numerous courses including; Power Press Guard Regulations (Pure), Pedestrian Stacker Trucks, Health & Safety, Setting and Operation of presses, Fly, Power, Progression Tooling and 40-200 Ton presses. Training on engineering drawings and measuring equipment