Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD.
They have over 300 customers globally (I'm talking about big house-hold names!)
Based in Chadderton (Just outside Oldham) in Greater Manchester, Yellowgrid offers Core Services which include the Installation and Maintenance of Data and Voice Solutions.
Their Core Customer base uses Microsoft Software Products.
These Solutions are designed primarily for the SME market and focus on Companies based within the North West.
Eames are currently partnered with a speciality (re)insurer who are looking for a Senior Informatica Cloud Data Engineer to support the delivery of a new enterprise-wide data strategy and modern multi-cloud data platform.
This role can be based from either Liverpool or Manchester.
It is hybrid (2 office days per week) and pays up to circa £95,000 depending on experience, plus bonuses and benefits.
Working with the Head of MI Development to deliver high quality data management across Markerstudy.
General
Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b.
The majority of business is written as the insurance pricing provider behind household names such as Co-op, Sainsbury's, O2, Halifax, AA, Saga and Lloyds Bank to list a few and Markerstudy also has a large and growing direct presence in the market as well.
You'll join my client at a super busy and exciting time as they look to implement Informatica cloud across the business.
If you are an Informatica expert looking to lead data strategy and shape a data landscape for a huge, well-known UK brand working on large projects on a truly enterprise-scale..