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You will facilitate new subscriptions and oversee activities aimed at maximising revenue streams like industry specific events. In addition you will ensure the accuracy and currency of the membership database. You will be the the go to person and serve as the primary point of contact for representatives and members, offering support and information regarding member-related inquiries and concerns. You will ensure meticulous accuracy in processing information for new and existing members, Manage incoming calls and emails regarding membership, enquiries, new applications, modifications and cancellations providing a personalised and bespoke service at all times. Sustaining an updated and exhaustive database of records, encompassing the vigilant oversight and monitoring and actions relating to membership payments. Coordinating with professional organisation by providing monthly membership updates and coordinate membership retention work. Participating actively in the development of impact Membership services initiatives. Skills and Qualifications: Exceptional attention to detail and organisational abilities Proficiency in utilising membership management software and databases Excellent communication and interpersonal skills Ability to work effectively under pressure and meet deadlines with a high level of accuracy while demonstrating initiative. Adaptive mindset with a proactive attitude, capable of swiftly adjusting priorities to fulfil requirements.
Membership Organisation is looking for a Membership Administrator Not for Profit and Charities Working model: 2 days in the office based in Luton, 3 days from home Salary £23,000 (£12.64 per hour) Temporary Role - Ongoing basis, full time Job Purpose: Assist the company in maintaining high levels of administrative support and customer care to the Membership base. Duties: The successful candidate will be a Membership Administrator, responsible for all administration within the Membership department. Provide full administrative support to the organisation and team. Processing subscriptions and maintaining regular contact with all members. Excellent customer service skills and attention to detail. Proactive and adaptable, good at prioritising tasks. Responsible for keeping the CRM system up to date. Good all round knowledge of systems and IT is necessary. To apply for this role of Membership Administrator send us your CV and please indicate your notice period. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.