Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
As part of the Member Services team, you will be the first point of contact for members, dealing with their orders and enquiries via the telephone, Live Chat or Ignite email system, providing a positive customer service experience.
They have been established for over 150 years, and are passionate about the products they offer to their members (customers).
This is truly one of our favourite clients who sell a very popular product!
Posted by Royal College of Anaesthetists • £34K/yr
We are searching for someone who has experience in working in a similar role, such as within membership, customer service, or a professional membership organisation.
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter explaining how your skills are suited to this role by Monday 14 October 2024.
We are currently recruiting for a Membership Engagement Administrator to start immediately for 2 weeks; maybe longer whilst our client recruits perm; This role is hybrid Pay £17-18an hour
This role provides a world-class customer service experience to the College's fellows, members, stakeholders and non-members.
WHAT WILL YOU BE DOING
Membership Management and Engagement: Provide a world-class customer service experience to our membership and other people who contact us.
Posted by In-pact accountancy Ltd • £60K/yr to £70K/yr
Are you an experienced Financial Advisor seeking a new challenging role within a well established and highly professional local organisation?
Interested in joining an organisation that can offer significant benefits as well as a flexible working environment that offers an excellent work/life balance?
Have 1st class client liaison and communication skills and live locally to either the Sutton or Byfleet areas?