Our client is seeking a dedicated and empathetic Customer Service Advisor to join their dynamic team.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times.
The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement.
We're growing and we want you to be part of our journey.
We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business.
At Isio, our purpose is to create better outcomes for our people, our clients and society.
You will join QA as a Senior Client Relationship Manager; your focus will be to win new business and grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business.
General
The role: Client Relationship / Sales / Senior Account Manager / Business Development / Relationship Manager
About you
You will be an experienced senior client account / relationship manager with a track record of delivering sales targets through a wide range of products.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.