This is an exciting opportunity where the successful post holder will be working within a warm, welcoming atmosphere in the Member Services department.
Teamwork is at the heart of everything we do and by collaborating with our colleagues, students, study centres and suppliers, we aim to provide the absolute best service.
We aim to create a flexible, open, and honest working environment where staff wellbeing and flexibility is actively promoted.
They are current going through a period of sustained development and are looking to recruit for the key position of a membership executive to join their successful sales team.
The role encompasses client prospecting, site presentations, site tours, marketing initiatives and plans, development of clientele database and delivery of membership to the monthly targets set by the organisation.
Our client is run some of the UK's largest and leading leisure management operators.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Our Client is a membership organisation located in the City.
General
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business.
You will be the members 'go to' for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.
The ideal candidate will be enthusiastic, approachable, bright and a confident communicator at all levels, written and verbal.
A health club based in Surbiton are looking for a switched on and organised Membership Consultant to join their growing team.
To ensure that the company continue to successfully retain all members through innovative campaigns whilst offering the very best level of service to the current membership base.