As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
We have a fantastic opportunity here at Age UK to join our National Advice Line as a Customer Adviser.
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support.
This will enable you to help our customers find the perfect products tailored to their lifestyle and requirements.
About the roleAs a Retail assistant in one of our Boots Opticians stores you will be working on the shopfloor providing a high standard of care to our customers, recommending products to aid their Eye health and lifestyle.
You will spend time building great relationships with customers by listening and understanding their needs.
Age UK's Telephone Friendship Service is recruiting for Assessment Coordinators to join our dedicated team!
We crucially support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat.
Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.
About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues.
We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include
You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians.
Age UK's Telephone Friendship Service is recruiting for a Friendship Coordinator to join our growing team!
By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.
Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people.