Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Posted by Personnel Selection • £25K/yr to £28K/yr
This is NOT a sales role and is very much a customer support role within the sales department whereby you are dealing with incoming calls from our existing clients with queries on our products, processes and the mortgage sales process relevant to them.
The purpose of the Administrator role is to deal with all incoming calls from our intermediary partners who have queries and/or administration requests regarding criteria information and support the sales process through administrative duties and answering and managing our front-line telephone enquiries.
We are an award winning and growing financial services organisation and have an exciting opportunity to work as an Administrator providing administration and customer service support to our sales department and external clients and 3rd parties.