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Healthcare Sales Assistant The salary for this role is £12.36 and up to £13.53 across selected locations within London.No previous experience required & full training will be providedHealthcare at Boots is changing! We are re-imagining the Boots customer and patient experience to make healthcare more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient's experience About the opportunity As a Healthcare Sales Assistant, your role will be to deliver excellent complete care, giving advice on healthcare products and services; allowing our customers and patients to make informed choices about their healthcare. This role delivers exemplary care in our healthcare business to help our customers' and patients' wellbeing to thrive. Your main duties will include: Delivering exceptional and holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and servicesActively interacting with and approaching customers, using The Boots Healthcare Way to ensure the customer has choice of solutions and the right advice to meet their needsActing as the store's health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness worldEmbracing and promoting the Boots omnichannel offering and signposting customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)Building strong relationships with their customers and local communitySignposting patients to an appropriate healthcare professional when necessary (e.g. Pharmacist) What you'll need to have Energetic and passionate about finding the best solutions for your customersCurious about patients, customers and their holistic health and wellbeingEmpathetic, approachable and able to interact sensitivelyA team player that loves to contribute to the team and store's successDigitally savvy and comfortable with embracing technology and the omnichannel offeringCommercially driven and focused on delivering a great customer experienceAn ambassador for the Boots brand and healthcare, eager to learn about everything healthYou will be prepared to learn & be comfortable in completing a Healthcare training Programme at NVQ2 or equivalent It would be great if you also have Previous Healthcare Experience, however if you don't have this, we will be more than happy to train you Our benefits Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings PlanDiscretionary annual bonus schemeGenerous staff discount We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all.At the heart of everything we do at Boots, it's with you, that we can continue to change for the better.To find out more about life and careers at Boots, Click here What's next If your Healthcare Sales Assistant application is successful, our in-house recruitment team will be in touch to arrange an interview. If you have not been successful, on this occasion you will be notified by email.[#video# https://youtu.be/qqWXIBCy7Y?sisC1ZJN9qILDSv7wo{#400,300#}#/video#]
Previous experience is not required and full training will be providedAbout the opportunity Are you passionate about customer care and delivering Healthcare services? We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and play a key role in delivering our new earwax removal service to the local community. .You will go through specialist training to understand how to complete the ear wax removal process, including how to talk to customers about the process and using a camera to look inside the ear(s) before proceeding to remove the ear wax. You will also complete our healthcare training programme to enable you to advise on the healthcare counter customers with their healthcare needs.Your role will be to greet customers, verify their details, complete an ear health questionnaire with the customer, look inside the ear(s) using a camera, and then to use specialist microsuction equipment to gently remove ear wax from the customer's ear(s) to improve their hearing. Your main duties will include: Greeting customers and verifying their detailsClerical duties such as management of appointment booking process for the earwax removal serviceExplaining the earwax removal procedure to customersRemoving earwax in line with current guidelinesRecording clear and accurate medical notesMaintaining quality of service delivery by following Standard Operating Procedures and adhering to health and safety standardsOrdering and maintaining adequate stock of requisite materials needed to deliver serviceWorking with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signposting into other healthcare servicesYou will go on the Healthcare Advisor Programme and support future Pharmacy Services in-store What you'll need to have Five GCSEs or equivalent.It would be great if you had Healthcare experience however this isn't mandatoryMotivated to complete theoretical trainingExcellent communication skills (verbal and written) to communicate with customers and other healthcare professionalsConfident, Empathetic, approachable and able to interact sensitivelyDigitally savvy and comfortable using a smartphoneA passion for customer care and working in HealthcarePrepared to learn and be comfortable in completing a Healthcare training programme at NVQ2 or equivalent Benefits Competitive holiday allowance (with the option to buy more)Boots Retirement Savings PlanDiscretionary annual bonus schemeGenerous staff discount We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility) Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
About Boots We are the UK's leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they thought possible. For almost 170 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance. What you can expect: As a Pharmacist with us, it goes without saying that you'll be providing excellent customer and patient care it's more than just dispensing medicine, it's listening to and inspiring others whilst giving them your expert advice and reassurance. Delivering the pharmacy strategy through providing expert care and adviceAccountable for legal and ethical decisions in the pharmacyBuilding pharmacy capability of store teamsConducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramountDelivering a range of professional pharmacy services What's in it for you? Pharmacists are at the heart of our business and have been since we opened our first pharmacy 170 years ago. We know how important it is to reward the great work they do. We have a range of benefits that go beyond salary and offer flexibility to suit individual needs. These include: Competitive base salaryMarket leading pension contributionsAnnual performance based bonus33 days including bank holidays with the option to buy moreBespoke location benefits that could include relocation support, location allowance, location honorarium (dependent on location)Enhanced maternity payBoots staff discountGPHC fees paidContribution towards RPS feesAccess to our benefits platform such as cycle to work, child care vouchers, additional holiday purchase, gym discount, dental insurance, life insurance, critical illness insurance to name a few! What's next for you? Click here to explore how your Pharmacy career can progress with us... Career Progression: You will be able to develop your career with a wide variety of opportunities. From continuing your professional development in clinical services, to becoming one of over 2,200 Macmillan Information Pharmacists, or progressing into store management, we'll give you all the training and support you need from our award winning L&D team. Variety: With the opportunity to work in the community, in local health centres, care services and hospitals, to busy retail stores and airports, you will be able to do what you love, in a store that you love. You'll be working in a fast paced, inspiring environment that allows you to deliver genuine care and build great relationships with your patients, customers, and your team. What you need: To be successful in this role you will have a professional, caring character and a true desire to help others feel good. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI)Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionalsHave a passion for community pharmacy and providing the best care for our customers.Have a love of working collaboratively with a team-centred approachHave excellent knowledge of pharmacy operations and provisions of national and local servicesRole model communication skills; you will hold excellent face to face interactions to effectively meet the varied needs of customers and patients in pharmacy We offer a number of flexible working options to suit our colleagues needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision. We have an opportunity for a Services Pharmacist to join our team in North Wales. You would be working from our store in Bangor and would have the opportunity to set up clinics in our other stores providing you are an Independent prescriber. If you would like to find out more, please contact Senior Talent Acquisition Partner, Jeanette Spicer on .