_________________________
____________________
_____________________
____________________
______________________
_______________________
_____________________
_____________________
__________________________
_____________________
Operations is at the heart of everything Amazon does, and automation is one of the ways we optimise our processes. As an Automation Engineer, you'll make sure that our automated systems are working at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you'll maximise the availability of equipment at your sites. This role puts you at the forefront of Amazon's emerging technology to solve complex productivity challenges. Key job responsibilities Monitor, troubleshoot and repair issues with key systems Work with the EU Controls network to monitor Material Handling Equipment (MHE) metrics Provide data visualisations of troubleshooting to internal stakeholders Own or actively participate in continuous improvement projects run by the EU Controls network Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained Work with global colleagues to install and commission new equipment Support other sites in the EU Controls network as needed Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You'll be working with our automation machinery, from conveyors to sortation systems, and ensuring they're working efficiently. If something has gone wrong or can be done better, you'll take the lead in coming up with and implementing a solution. You'll also share your expertise with your close colleagues. You'll be keeping your Engineering Technicians up to date with device troubleshooting and preventative maintenance control training, so that your team can keep our automation systems in order. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. We are open to hiring candidates to work out of one of the following locations: Dunstable, GBR BASIC QUALIFICATIONS A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma and Certificate (OND/D), NVQ III/IV/V Engineering Manufacture (or similar), Ieng, CEng, ILM L3 or a fully accredited apprenticeship with relevant follow on qualifications Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment Relevant experience supporting different conveyors and sortation systems Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring Experience with at least one of the following tools: Microsoft Office, project management tools and EPLAN Ladder Logic and structure programming from Siemens, Allen-Brady or Codesys PLCs Ignition SCADA or similar platform and Human Machine Interface (HMI) EthernetIP, Profinet, Profibus and AS-i or other fieldbus networks VFDs, safety gateways and input and output devices Advanced proficiency in verbal and written English and local language PREFERRED QUALIFICATIONS A degree in computer science, electrical engineering, industrial electronics or another technical subject Experience working within ISO 13849 and ISO 62061 frameworks Experience working in a multi-site environment Project management experience with multiple frameworks such as Agile and Waterfall Experience of Six Sigma, data analysis or process improvement techniques Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Please note this is 1 year Fix Term Contract This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: Oversee the daily headcount planning for the delivery stations Make decisions and execute in a fast-paced environment. Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes Serve as a problem solver and primary escalation point for the team of associates Lead a shift with 10 people working on 3 core areas while owning all aspects of daily operations. Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis Develop best practices and standard work. Drive continuous improvement into our operation. Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required Work with KPI's to drive performance and maintain high standards across the different functions. Key job responsibilities Responsibilities: Responsible for last-mile customer experience, last-mile cost Use data-driven decision making to achieve daily operational excellence. Make decisions and execute in a fast-paced environment. Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes Serve as a problem solver and primary escalation point for the team of associates Maintain a full understanding of workflow and daily metrics goals Review and update SOPs as required Identify and address safety hazards within the work Shift, and participate in safety initiatives Provide vacation coverage for Shift Managers Ensure successful performance in your business Shift through tracking and reporting metrics A day in the life As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. We are open to hiring candidates to work out of one of the following locations: Dunstable, GBR BASIC QUALIFICATIONS Qualifications in Engineering, Operations, Business, Science or related fields; Problem solving skills and the abilities to quantitatively analyse challenges, scope technical requirements, and effectively prioritize program deliverables Entrepreneurial mindset, with the tenacity to develop ideas independently and to take ownership. Ability to communicate effectively (written and verbal) across various levels of an organization Fluent in oral and written communication Experience with performance metrics and process improvement with demonstrable problem solving and analytical skills Excellent customer service and interpersonal skills Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays Advance working knowledge of Excel PREFERRED QUALIFICATIONS Understanding of Logistics operations is a plus Proven track record leading teams of 10 people You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. You like adventures and taking risks. Good teamwork mentality: able to build trustworthy and supportive working relationships. Strong logical thinking, analytical skills, and problem solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).