Thrive Group are delighted to be working with our client in Melksham, who are actively looking to recruit an experienced Customer Account Executive to join the team on a permanent basis
To take a full and detailed brief from the client, and able to relay this through the design and production team.
What you will be doing
Support the client facing account teams in providing a service that focuses on putting the customer first, delivering against agreed SLA's and KPI's at all times.
Acting as the first point of contact for customers who need help.
As an Inbound Customer Sales Advisor you'll be an ambassador for our market-leading brand.
General
Home working Inbound Customer Sales Advisor £23,000 per year Average OTE Bonus of £8,700.00 per annum some earning £ 10,000 per annum Free Broadband TV package.
As a Customer Sales Advisor in the Outbound team, you'll be an ambassador for our market-leading brand.
Build rapport with customers, get to know their individual needs and put their interests first.
General
Home working Outbound Sales Advisor £23,000 per year Average OTE Bonus of £6,000.00 per annum some earning £ 10,000 per annum Free Broadband TV package.
The ideal candidate will be responsible for the accurate and timely processing of customer information and orders, acting as a customer advocate within the company, and maintaining effective communication with both customers and internal departments.
Highly likely to be extended on 3 month basis
Day to day of the role
Process SAP ERP Customer Information, Purchase Orders, Delivery Schedules, Sales Orders, Quotes, Order Acknowledgments, Quality Notifications, and maintain order books for various service streams.
To take lead regional responsibility for the operational management of the delivery of care and services including the environments.
General
The Regional Operational Manager is the lead operational role within their identified region with oversight for the provisions of care and the environment coupled with all regional matters pertaining to all regional operational work and statutory oversight.
A primary focus for the region in attaining stability, excellent outcomes for young people, developing outstanding services, professionally trained staff and attain financial viability to secure growth.