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About the opportunity As a Store Manager Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores. You will be an advocate for Boots Opticians and passionate about our people and customers.You will deliver a first class customer experience at every step of the customer journey through your team and ensure that all KPI's and financial targets are reached.Some of the key responsibilities include: Ensuring my stores deliver results through a culture of exceptional care for colleagues and customers, putting the customers at the heart of my decision makingDriving local plans for Enhanced Services, delivering the associated P&L targetsInterpreting data and insights and act quickly to maximise business resultsPlan, review and proactively manage clinics to match customer demand and drive profitable clinics working with the deployment lead to maximise my capacityAccountability for the Clinical and Health & Safety audits in stores and ensuring the company standards are maintainedFull accountability for the safety of all customers, patients and colleagues, delivering consistent compliance across all your hub stores, taking action fast where this is not at the standard required.Developing great talent, encouraging diversity across my teams and creating a culture of learning, attracting, retaining & developing the best people through a robust succession plan.Knowing my external competitor market, and network internally and externally, working closely with Boots Hearingcare, Boots UK and local NHS teams, supporting the interests of colleague, customers and the business. About you You will be a proven leader with the ability to build and manage a team remotely and develop talent. You will motivate both individually and as a group and have a talent for getting the very best from your people. More key capabilities we are looking for the Hub Manager are: Commercial leader with understanding of the market and industry with a sound understanding of operational processes in storesManage a budget and control costs.An organized and planned individual able to effectively deploy resource across the clusterAgile leader able to deliver against multiple objectives, through strong planning, time management and at pace.Resilient and able to lead through change.Ability to think tactically and strategicallyAbility to work collaboratively but also independently and without supervision and influence colleagues and peers. Our Benefits Competitive salary and pension schemeOne of the best staff discounts in the UKAttractive bonus scheme22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
About the opportunity. A very exciting role where you will lead the day to day activities of the store. Reporting to the Store Manager Hub you will support the team to provide the very best in store customer experience at Boots Opticians and from start to the end of the customer journey.Key responsibilities include: Leading the team instore to deliver a culture of exceptional care for colleagues and customers, putting the customers at the heart of my decision makingDriving the team to deliver the Hub local plans for Enhanced ServicesProactively managing clinics on the day to drive up productivity and efficiencyI am responsible for the day to day maintenance Clinical and Health and Safety standards in storeSupporting the Store Manager Hub to deliver the highest retailing standards, walking the shop floor on every day, having a robust operational platform to deliver clean, a well presented shop floor and clinical areas and that our colleagues are at their best all of the timeSupport the development of the Optical Consultant teamKeyholder responsibilities, ensuring the operational procedures of the store are followed About you. You will have leadership experience and be widely respected by peers, customers, Store Manager - Hub and Area Manager. Key capabilities include: The ability to train and guide store colleagues.You will be a motivator and great communicator in both 1:1 and group situations.Full training providedCreating a positive in store culture with a delivery mind-set. You will be a great listener and have your finger on the store pulse.Keeping up to date with your own learning and development. Our Benefits. We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeExcellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy.Enhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship. All rewards and benefits are subject to change and eligibility. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment. Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive team. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.