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About the opportunity. As a Store Manager in one of our Centres of Expertise, your job will be to lead, inspire and strengthen the capability of the store team, to deliver a centre of expertise for customer experience, team development, business performance and profitability. As a Store Manager - Centre of Expertise you will help shape the company future thinking and be the very best of Boots Opticians.Key responsibilities include: Ensuring my store deliver results through a culture of exceptional care for colleagues and customers, putting the customers at the heart of what we do.Plan, review and proactively manage clinics to match customer demand and drive profitable clinics.Leading the local destination for Enhanced Services and OCT for my customers and through this I deliver the associated P&L targets.Accountability for the loss agenda in all of my store and take full accountability for the safety of all customers, patients and colleagues, delivering consistent audit compliance across my store.Developing great talent and encouraging diversity across your teams. You will create a culture of learning, attracting, retaining & developing the best people through succession planning.Knowing your external competitor market, and network internally and externally, working closely with Boots Hearingcare, Boots UK and local NHS teams, supporting the interests of colleague, customers and the business. About you. To be effective in this role some of the key capabilities you will require are: An accountable leader with the ability to build, lead, manage a team to be a Centre of Excellence and develop talent.Inspirational and motivational leader who creates belief, with a talent for getting the best from their team.Manage a budget and control costs.Analytical thinker with the ability to turn data and information into plans and actions at pace.Agile leader able to deliver against multiple goals, through excellent planning, time management and at pace.Excellent verbal and written communication skills, including the ability to present to group.Strong commercial leader with a detailed understanding of the market, how best to maximise return from store activity, with a sound understanding of operational processes in stores. Our Benefits. We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeExcellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy.Enhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship. All rewards and benefits are subject to change and eligibility. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one.What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.Our Diversity and Inclusion commitment.Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive team. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patientsYou will report into the Store Manager and assist them in driving customer experience, sales and business KPIsDeliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectationsConduct regular reviews, audits and risk assessments to protect patient and public safety What you'll need to have Confident leadership skills with the ability to coach othersExcellent communication skills, and able to act as a brand ambassador for Boots throughout your store and regionA strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance resultsAbility to work at pace and react to the changing needs of the customerA collaborative personality and able to succeed in a team centred approachExperience keeping up to date with your own learning and development It would be great if you also have Confidence with navigating and embracing new technology1 years of experience working in a similar role at a large retailer Our benefits Discretionary annual bonusGenerous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here What's next If you're application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues. You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians. We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include Build great relationships with customers by listening and understanding their needsHelp our customers find the perfect products tailored to their lifestyle and requirements.Order and dispensing of glasses and contact lensesProviding aftersales support through repairs and adjustmentsWork together as part of a teamRelevant operational and administrative tasks associated with the running of a storeSupport other colleagues within the stores to develop their knowledge About youYou love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression. You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It's also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you'll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.Our Benefits Great compensation package and plus discretionary bonus schemePension schemeOne of the best staff discounts in the UK22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots?Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles and expect to be supported and developed.Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.What's next?Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.