The Customer Service Manager is responsible for leading a Customer Service Team, who typically deliver customer interactions across multiple channels to support sales and margin growth in line with the company's strategic growth plans.
General
Our Engineering client based in Barton Under Needwood is looking for an experienced Customer Service Manager to join the team with an immediate start..
The remit relates to a portfolio of material provision (S&T, Repairs and ad hoc Overhauls).
Are you a Customer Service Advisor looking to join a pioneering healthcare logistics company in a purposeful role?
You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750 pro rata, FTC June 2025 at our site in Haydock and client site in Runcorn.
Role Objective: The role is to provide a focal point of contact for Connection Services customers who operate within our clients footprint.
This will require the post holder to be the single point of contact for a customer and to take them through each stage of the job, for which they will have full accountability and ownership.
The role will include providing quotations, booking site visits, taking payment, raising numbers and co-ordinating the execution of the work programming.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.
We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.
Our client is a leading financial service and wealth management business.
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
In-Person & Online Customer Service Advisor / Customer Care Representative who has previous experience in a similar Customer Support / Customer Contact environment with excellent interpersonal and communication skills, who is able to act with diplomacy and tact is required for a well-established organisation based in East London.
Please keep an eye out for our email.
APPLICATION PROCESS: Candidates will be required to complete an Application Form, which we will send out in a separate email.