Due to internal promotions they have a requirement for a proven Helpdesk Manager with a MSP background.
My client are a well established and respected IT Managed Services provider that provide a full range of reliable and professional managed IT services that help their clients streamline processes and increase profitability.
As a Microsoft Service Provider, they offer IT support services, cyber security support and services, project services, and proactive network management.
This is a super opportunity for an IT Manager with experience to join market leaders in their field, and work within a professional and thriving organisation.
The working environment is friendly and welcoming and they strive to offer a great work experience.
They have a great reputation for offering an excellent service and the customer experience is key to their success.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
You will be helping various departments within the engineering side of the business to gather any documentation that is needed as well as uploading the completed documents to the upload portals.
Our immediate requirement is for an experienced Document Controller to be a key part of our Egham team, representing proAV, taking full responsibility for assist with the smooth running of projects using multiple document control sites.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced PoC Lab Architect to be a key part of our Egham team, representing proAV, taking full responsibility for managing Proof of Concept projects to:
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.