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Job title: Property Manager Location: Birmingham Package: From £25k Contract Type: FT/Perm Industry: Lettings Agency Hours Monday - Friday 9.00am - 5.30pm with Weekend availability on rota Driving license essential Please note, this is a full-time office based position with external appointments. Unfortunately we are unable to accept offers of part time or remote working Are you an experienced property manager looking for a dynamic role in the lettings industry? Look no further! We are working with a highly successful Lettings Agency who are seeking a motivated and skilled individual to join their team as a Full-Time Lettings Property Manager. The Company The company was established over 50 years ago. With 10 offices across South Birmingham and North Worcestershire, they specialise in both sales and lettings. Their directors, bring over 100 years of combined estate agency experience, maintaining high professional standards and ethical practices. Role Overview: As a Property Manager, you will play a crucial role in our client's busy Lettings Department. Your responsibilities will include: 1. Tenant and Landlord Communication: Act as the primary point of contact for landlords and tenants during tenancy periods. Foster positive relationships and address any queries or concerns promptly. 2. Maintenance Management: Handle routine maintenance issues efficiently. Coordinate repairs and ensure timely resolution. 3. Tenancy Deposit Negotiations: - Negotiate end-of-tenancy deposit releases in accordance with legal requirements. 4. Tenancy Renewals: Liaise with landlords and tenants regarding tenancy renewals. Facilitate smooth transitions and lease extensions. 5. Safety Compliance and Legislation: Ensure adherence to safety regulations and housing legislation at all times. Prioritize tenant well-being and property compliance. 6. Customer Service Excellence: Provide exceptional customer service to both landlords and tenants. Build strong relationships based on trust and professionalism. Requirements: Experience: Ideally, you should have 1-2 years of experience in the lettings industry. Motivation: Thrive in a fast-paced environment and handle pressure effectively. Team Player: Collaborate seamlessly within a team and take initiative when needed. IT Skills: Proficiency in relevant software tools. Telephone Etiquette: Excellent communication skills over the phone. If you are ready to embrace challenges, contribute to our client's success, and be part of a dedicated team, we encourage you to apply! How to apply: We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements. Please note, this is a full-time office based position. Unfortunately we are unable to accept offers of part time or remote working Windmill9 Consulting is a Business Consultancy and Employment Agency acting on behalf of the client. All applications will be dealt with professionally and in the strictest of confidence. We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client. Please ensure your CV is fully up to date before applying. We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date. We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment Not quite what you're looking for? Feel free to get in touch to keep updated about new vacancies registered, or alternatively refer a friend.
About the opportunity Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall. In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll need to be a leader able to develop and coach a team of seven employee relations advisors who support our Retail and Head office colleagues. We're looking for someone who is adaptable and a people person. This person will provide leadership on employee relations- employee related issues, maintain and update policies in line with legislation, and drive efficiency and meet SLAs. Experience with data and metrics is important. This is a Hybrid role, providing you with the flexibility of working up to three days in our Customer Support Centre and the option to work the remaining days from either home or a store. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Your Impact and Responsibilities... Ability to challenge proactively and provide recommendations and solutions on a range of matters. Problem-solving and analytical skills. Excellent communication skills, both written and verbal Resilient when dealing with difficult and complex matters. Able to work autonomously and shape an agenda, prioritising the most critical matters. Ability to think on your feet, be agile to recognise and change direction where appropriate. Skills and Knowledge... You will ideally be fully CIPD qualified or working toward this. A Strong ER background in a fast-paced, agile organisation with a degree of complexity in the operating model. Comprehensive knowledge of employment legislation and best practice approach. Excellent understanding of knowledge application in a retail environment. Previous experience in managing and leading an ER Advisory function spanning multiple areas of a business. Experience influencing senior stakeholders utilising various approaches to successfully implement new ideas and changes to legislation. At Poundland & Dealz, we don't just offer products at amazing prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our colleagues to be the best versions of themselves while making a meaningful impact on the communities we serve, so apply today! Why Choose Us: Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue CIPD Level 5 through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family's needs. My Staff Shop: Gain exclusive discounts through our My Staff Shop' portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day's holiday because we believe birthdays are important. Pension Scheme: Plan with our contributory pension scheme, helping you save for a secure retirement. About us... Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises a place where our people can truly be the best version of themselves!
Pensions Accounting Team Manager Do you love managing people, have an understanding of accounts? Does finding solutions for clients excite you? We are looking for a passionate and people focused manager to lead and manage our accounting team. If this sounds of interest to you then we have the ideal opportunity for you to work within our large, well-established Accounts team in Birmingham! This is a hybrid role with the flexibility to work both virtually and from our Birmingham office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Working as part of the Accounts team, you will be an integral part of delivering accounts solutions to our clients. Owns and drives performance management activities in the team by setting goals and delegating work to colleagues: holding them accountable for the delivery to agreed deadlines Holds regular 121s with colleagues to review performance, discuss issues, manage expectations, and provide constructive feedback Leads the team by providing direction and linking colleague goals and expectations to those of the company, represents the company by helping colleagues understand their impact. Develops and manages team resources by creating resource plans, ensuring headcount matches plans throughout the year and develops plans for future business need Organizes and supervises accounts delivery so that the team meet targets and follow the agreed processes Analyses data on the output of the team's work and identify issues or trends connected to errors, time-consuming tasks, under or over capacity Responsible for pro-actively managing relationships between the team and Key Stakeholders: these can include Clients, Client Managers, other Aon Teams and 3rd party providers. Drives development activities in the team, identifying development needs and solutions in line with business needs based on the Aon Development Framework Drives and promotes the identification and implementation of best practice across the team. Guides and supports colleagues in what is relevant and applicable for the domain Ensures updates and changes to processes are consulted with relevant partners and the agreed change management processes are followed by colleagues Identifying any service delivery risks for each client, ensuring mitigating actions are implemented, as appropriate. Managing time effectively to maximise revenue generating hours Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks Identifying revenue opportunities/areas of improvement and implementing the proposed changes Active participation in the Target Operating Model to ensure the work is aligned to the right team How this opportunity is different A hybrid mix of office based and home working means you get the best of both worlds! Working with a well-established team of thirty colleagues who have a wealth of pensions knowledge between them, ranging from three months to twenty plus years. You will be well supported, by a team of 3 other team managers in Birmingham and our accounting team in India enabling you to reach your full potential. Skills and experience that will lead to success Consistent track record of People Management of a team of colleagues Relevant experience of working within a finance environment Key Stakeholder and Client Management experience at a management level Proven track record in delivering results to an external client base through the effective management of a team. An ability to positively influence the behaviours and decisions of others. Excellent communication skills both verbal and written Excellent attention to detail and ongoing commitment to provide ongoing quality How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LIRC #LI-Hybrid #LI-RC1 2520790